Staff may ask
1
Let me confirm the charges for your stay. Due to the use of the minibar in room 505, an additional charge of 1,500 yen has been incurred.
2
Excuse me, there's a charge I don't recognize... Could you tell me the breakdown of this additional fee in detail?
Staff may ask
3
I apologize. Let me look into it... The breakdown shows a charge of 1,500 yen for beer and snacks from around 10 PM last night.
4
Oh, I did use that.
Staff may ask
5
Understood. The total additional charge for today is 1,500 yen. How would you like to pay?
6
I'll pay by credit card, please.
Staff may ask
7
Certainly. I'll take your card. The transaction is complete. Here is the itemized statement and receipt for the additional charges, along with your card slip. Thank you very much.
8
Thank you.