1
I'd like to do this procedure. Which counter should I go to?
2
I'd like to check my account balance.
Staff may ask
3
Do you have your passbook or cash card?
4
I've renewed my residence card. Do I need to notify the bank?
5
I'm not sure how to fill out this form.
Staff may ask
6
Please fill in this section. If there's anything you don't understand, I'll help you.
7
I've lost my passbook. Could you reissue one?
8
Please issue a balance certificate.
9
I'd like to close my account.
Staff may ask
10
It takes about one week to issue a passbook or cash card.