1
Welcome.
2
This way, please.
3
One moment, please.
4
Thank you for waiting.
5
Certainly.
6
I'm very sorry.
7
Let me check on that right away.
8
I'll call the person in charge.
Staff may ask
9
Excuse me, do you have a bag?
Staff may ask
10
Can I return this?
Staff may ask
11
Thank you, that helped a lot.